COBA 2023

Ultradata Sponsors COBA 2023

Hot on the heels of our own Client Conference, several team members from Ultradata returned to the Gold Coast to meet and greet with industry peers at the 2023 Customer Owned Banking Convention (COBA), from 24-26 September.

The COBA convention is a key annual industry event for Australia’s customer-owned banking sector, and Ultradata was once again a proud Silver sponsor.

Ultradata’s campaign theme for the event - ‘The Evolution Continues’, was in harmony with COBA’s 2023 theme ‘Lead with Purpose’. At the convention, we informed how the Ultracs Ecosystem continues to evolve to anticipate future trends and meet emerging market demands, and how this strategic mindset drives our clients’ success and sets them up for future growth.

Tim Rapp, Michael Callaghan, and Mark Ellis, members of our Clients and Emerging Markets team, were able to showcase some of our latest developments in the Ultracs Ecosystem including;

• Ultracs CRM 2 - Using Ultracs core data integration, Ultracs CRM 2 boasts the ability to initiate automation, and personalises customer engagement based on users’ engagement tracking.
• Biometric ID - Biometric ID verification serves as an additional cyber security layer in the digital banking network and supports banking management activities such as on-boarding, lending, and customer relationship management.
• Ultracs App 2 release 5 - Keeping abreast of the latest developments in banking automation, the Ultracs App 2 release 5 boasts the Ultracs AI Call Centre - the first Chatbot integration available to the Ultracs Ecosystem, and a new medium between technology and human interaction.
• 24/7 Service Monitoring - Ultracs 24/7 systems and process monitoring will help financial institutions to automate many of their manual processes, identify and mitigate risks, such as fraud and credit risk, and provide more seamless customer experiences.
• Lending Automation - Auto assessment loan origination empowers organisations to make more informed lending decisions based on accurate and real-time data, to reduce the risk of defaults and fraud, optimise the loan origination process and reduce costs.