Launching Ultracs Content Management System Release 4

The latest release of Ultradata’s Content Management System

Ultracs CMS (Version 4) further extends the technical capabilities of Ultradata’s Content Management System (CMS).

The Ultracs CMS 4 delivers the high user experience (UX) expectations that customers demand and meets the most recent regulatory compliance's in the financial services industry.

The system incorporates design and functional flexibility into systems built specifically for financial institutions and incorporates cybersecurity measures as fundamental to the solution. It provides a competitive advantage and protects brands from potential operational risk and cyber threat exposures.

Tailored to support both technical and non-technical editors, the Ultracs CMS 4 sanctions the creation of beautiful and highly engaging websites, Intranets, and mobile banking apps that can be personalised to each customer's profile needs.

  • Personalisation

    The CMS 4 embeds a personalisation capability that can personalise content based on a range of inputs such as time of day and user behaviour (pages visited, returning visitors) and can also allocate users to groups based on an external CRM feed. Content can then be conditioned to the user's needs along their browsing journey;

  • Secured Content

    The system supports securing content, documents and images for access to a designated user group enabling the creation of Board Extranets, Client Portals and Intranets all from one instance of the system

  • Reusable Content

    Content is created once and automatically applied across all the omni channels made available by the financial institution. This unique capability drives operational efficiency and increases timing to market with bespoke marketing campaigns and timely communications, and supports the delivery of brand consistency.

The Ultracs CMS 4 also delivers intuitive workflows and administrative capabilities that enhance the existing user interface (UI) design and promote best practices in user experience.

It offers customers more tools to conduct their banking tasks online and removes the need to call operators. This heightens customer service and assists customers to engage with relevant information unique to them and more features and functionality. Exclusive to the Ultracs CMS 4 release:

  • The Ultracs CMS 4 includes enhancements to Product Selector and Product Comparison, improving the user experience and the performance of these tools;
  • There have been many enhancements to forms capabilities. Developed to support Onboarding and Digital Loan products, these improvements are available to be used in other customer-facing forms; and
  • The Personalisation tool provides for a guided experience, presenting appropriate information and products to the customers.

These new Ultracs CMS 4 capabilities support the customer in their ability to make better and faster decisions about their banking. Improved decision-making support for the customer also lowers the organisation's risk exposures in that if a customer is guided and supported in choosing the right product for their needs and situation, it reduces the risk associated with their inability to subsequently meet loan or credit card repayments.

The Ultracs CMS 4 further expands systems integration and is a gateway to the Ultracs Ecosystems' vast collection of software solutions. This expansion provides for greater efficiency in managing a range of products as it ensures all systems are acting as one and with access to the Ultracs Ecosystem allows financial institutions to remain competitive and strategic by adapting to market and financial industry changes swiftly.

 

 

Unity Bank delivers the best in UX

On December 4 late last year, the Ultradata team with partner client Unity Bank, launched its first stunning website powered by Ultradata's Ultracs CMS 4.

 

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