Ground Floor, 1919 Malvern Road,
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VIC 3145 Australia.
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What are you looking for?
Recently, and as many of you may be aware by now, Ultradata went through an internal restructure that resulted in the merging of the Sales and Client Engagement teams.
The newly restructured team is now known as the ‘Clients and Emerging Markets team’, and was formed with a clear aim to better support our highly valued clients.
We believe that this new internal change will allow us to deliver on our aim by allowing us to;
Tim Rapp has been appointed into this newly created role as General Manager of Clients and Emerging Markets, and is supported by a team of existing and new account management professionals. This now sees Tim fulfil the shared responsibility of managing Utradata’s clients and partner relationships with new and existing customers across the globe.
Tim has had a long history with Ultradata dating back to 2000, and previous to his latest appointment, Tim held the roles of General Manager of Sales, Sales Manager and Client Relationship Manager.
For the last decade and a half, with his professional demeanour, and enthusiastic and positive disposition, as the General Manager of Sales, Tim has been driving business development across the Asia Pacific region, and helping new and existing clients achieve their company growth objectives.
Throughout his tenures across the business, Tim has been an active member of the Ultradata leadership team, and has held the responsibility of investigating the landscape of ‘emerging markets’ and other strategic opportunities across the business as a whole.
He now brings all this extensive experience to his role, which without a doubt will hold the Clients and Emerging Markets team in very good stead, and as importantly, deliver on Ultradata’s main aim of bettering client service and engagement going forward.
Tim Harvey – Manager, Business Solutions
Tim possesses many years of account management experience in the finance industry, in particular with Bendigo Bank and NAB. Tim has a long history at Ultradata having initially joined the team in 1993 spending 11 years in Support and the Consulting Services team, where he gained excellent knowledge of Ultradata’s software solutions. Upon Tim’s return to Ultradata in 2014, Tim commenced his tenure as Manager – Business Solutions, a position aimed at driving business development with new clients, and managing relationships with several existing clients. He now works alongside with Michael Callaghan building and nurturing Ultradata’s client relationships. |
Michael Callaghan – Senior Manager Clients and RelationshipsMichael is working alongside Tim Harvey to drive business development for both our new and existing clients. In his newly formed role, Michael’s focus is to develop industry wide relationships and work collaboratively with the Client Engagement team to develop and implement client value propositions. Michael joined Ultradata in August 2019 and initially led our Client Engagement team bringing with him 29 years of experience in financial services. Throughout Michael’s career he has held several senior management roles focused on business development, bid management and strategic account management in banking and insurance sectors. He has worked for Commonwealth Bank, ANZ, Westpac, QBE Insurance and Newcastle Permanent Building Society, and is passionate about helping our clients meet their challenges and grow their businesses. |
Earlier this year, Mark joined us to fulfil the position of Senior Manager, Client Engagement, and is charged with leading this newly formed team.
With a significant background of approximately 20+ years in financial markets - Australia and the UK, more recently and more locally, Mark has worked in various client engagement roles in wealth management, credit bureau services and trustee services.
Harry has over 40+ years’ experience in software and technology. He has worked in a number of industries as well as managing technology research and development. Prior to joining Ultradata in 2010, Harry worked directly with many financial institutions with a specialty for automating the way they handle their customer communications.
Harry managed several projects within the Product Development team before becoming an invaluable member of the Client Engagement team and, as a long serving member, Harry brings his clients a wealth of experience in Ultradata software knowledge, and is always seeking ways to help clients with their day to day requirements, and their strategic product plans in a personable manner.
Angela joined the team in 2020 bringing over 20+ years of customer relationship experience from working in multiple industries including banking, finance, insurance, legal, information technology and finance broking.
Angela is committed to building strong customer relationships and enjoys interacting with clients in an authentic way, that gives clients the certainty that their concerns are being heard and taken seriously.
Kevin is the latest addition to the Client Engagement team, and brings with him a comprehensive account management background that consists of 30+ years in experience across corporate, commercial and business banking.
Kevin enjoys working with clients in finding new opportunities and solving evolving challenges, that will deliver on supporting relevant strategic solutions.
Steve is also another new member of the Ultradata team, and like all members within the team, Steve brings with him his unique set of skills and expertise in account management - which spans over 20 years mainly in the financial services sector.
He looks forward to meeting all his clients, and getting to know all their aims, needs and requirements, so that he too can support helping every client reach their operational and financial goals, and product visions for strategic growth.
In the coming weeks before and after the Festive Season, your Client Engagement Specialist will be in contact with you directly if you have not already been introduced. The team is really looking forward to more 'face-to-face' meetings to assist clients with their strategic roadmaps designed to deliver in the near future.